Boosting high-performing experts
May 24, 2024
300 % ROI
June 11, 2024
L&D as trusted advisor for business
KARL STORZ is an independent, family-owned MedTech company that thinks in generations instead of quarters to improve patients' lives around the world. With >2bn EUR in sales (2022) and 8,800 employees in 70 locations worldwide, it offers a product range with more than 15,000 items to its clients.
Challenge
Following the introduction of a global HR organization, KARL STORZ L&D team was seeking support in analyzing the implications in the new set-up and defining its future strategy. Moreover, the team was challenged with a high number and variety of requests from the business which needed to be aligned with its portfolio, efficiently processed, decided upon and managed.
Therefore, they were looking for a partner who could help facilitate a strategy workshop with the entire team and define a clear process with the needed steps, responsibilities, and tools to handle requests with a dedicated project team.
Solution
Human Skills designed, developed and delivered a sequenced approach that guided the team through a series of workshops in which strategy implications and ways of working as well as the requester requirements were jointly analyzed, the future process was designed, and practical tools were developed. Moreover, the team was enabled to act as trusted advisor.
Between the workshops, the team reflected on the results of previous sessions and started to test the first tools and process steps. In addition, a pilot phase of ~4 months was defined to review and finetune the process and gather feedback and data.
Result
The Global HR L&D team – and indirectly their internal clients – benefitted from four key outcomes:
- Aligned strategic picture of L&D – including positioning, portfolio, roles and ways of working
- New, intuitive and aligned request handling process, with clear steps, responsibilities and governance
- Set of tools and assets that support the process handling for team members and requesters
- Empowered and aligned team members acting as trusted advisors
Project design, development and facilitation
2 full + 4 half workshop days
Documentation and development of assets between the sessions
